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Instruments • Re: NO Support from ROLI.COM

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ROLI has the some of the worst support in the business. They are normally a minimum of 7 days before they'll even look at the email ticket. Terrible.
Well, I just opened a ticket with them a few days ago when I discovered my Rise 2 sends NRPN when I change the keyboard octave +/-. And it f-s up my hardware synths. The worse is my UB-Xa. Their NRPN changes OSC detune, so basically I cannot change octaves while playing.

Wondering if I will even get a response.
I was having trouble with presets in Bitwig and they replied pretty quickly. It took them a while to fix the issue, but they did fix it.
They responded that they passed my information to the Rise2 dev team.

Statistics: Posted by teilo — Fri Aug 02, 2024 3:30 pm



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